Support

We’re Here for Sound Advice

Whether you need information on product installation, need some advice troubleshooting an issue or have a question about operation, we’re here to help. We’ve provided product manuals and how-to videos to get you started, and if you have any unanswered questions don’t hesitate to call.

General

iPad Buying Guide

Frequently Asked Questions

Recon Wireless Blockage and Flow Monitor

Manuals

• Operator’s Guide – English-US
• Operator’s Guide – English-UK
• Guide de l’utilisateur – French
• Operator’s Guide – Russian
• Installation Manual – English-US
• Installation Manual – English-UK
• Manuel d’installation – French
• Installation Manual – Russian
• Quick Reference Guide – English-US
• Quick Reference Guide – English-UK
• Guide de référence rapide – French
• Quick Reference Guide – Russian
• Tow-Between Access Point Extension Instructions – English-US

Training 

• Recon Wireless Blockage and Flow Monitor – App Features and Settings
• Recon Wireless Blockage and Flow Monitor – Connect To WiFi and Demo Mode
• Recon Wireless Blockage and Flow Monitor – App configuration

Visit our YouTube page to see all of the Recon Wireless Blockage and Flow Monitor Training videos.

 

2020 Service Bulletins:

• • • • • NEW – iOS 14 Update – Security Restriction
        • ECU Red Light Disconnect

2019 Service Bulletins:

• • • • • Wireless Blockage and Flow Monitor iOS 13 Location Services
        • WBFM Access Point SSID Renaming

2018 Service Bulletins:

• • • • • Recon Wireless Blockage and Flow Monitor TP-Link Channel
        • Recon Wireless Blockage and Flow Monitor TP-Link Reconfigure
          • Files needed for TP-Link Reconfiguration:
            • 501010-000162R00_CPE210
            • IASBlockage SSID1 version 2 config file
            • IASNetwork2 SSID2 version 2 config file
            • Watch the video tutorial

         

    • • • Recon Wireless Blockage and Flow Monitor Firmware Update
        • • Files needed for Firmware Update:
            • CPE210(UN)_2.0-up-ver2-1-99-P1[20180316-rel60273]

How to Install

The Recon Wireless Blockage and Flow Monitor is easy to install. Check out our series of videos with step by step instruction.

Recon Zone Blockage and Flow Monitor

Manuals

• • • Installation Manual

Recon SpreadSense®

Manuals

• • • • Operator’s Guide
      • Installation Manual

2020 Service Bulletins

• • • • NEW – iOS 14 Update – Security Restriction

Training 

• • • • Recon SpreadSense® – App Download
      • Recon SpreadSense® – Connecting to Wifi and Accessing Demo Mode
      • Recon SpreadSense® – App Configuration

Visit our YouTube page to see all of the Recon SpreadSense® Training videos.

 

How to Install

Recon SpreadSense® is easy to install. Watch our installation video with step by step instruction.

Engage® Zone Control

Manuals

• • • Operator’s Guide
    • Installation Manual
    • Maintenance Manual

Training 

• • • • Engage® Zone Control- Virtual Terminal Configuration 
      • Engage® Zone Control- Time of Flight Configuration
      • Engage® Zone Control- Time of Flight Overview 
      • Engage® Zone Control- Maintenance Guide 

Visit our YouTube page to see all of the Engage® Zone Control Training videos.

 

How to Install

Watch our Engage® Zone Control- Installation Overview video with step-by-step instructions. 

2020 Service Bulletins:

• • • • • Engage Zone Control End of Year Cleaning